Vacancies

See below for all current job vacancies at Home Farm Equine

VETERINARY RECEPTIONIST / PRACTICE ADMINISTRATOR


Are you looking for a new challenge? Our team is expanding and we are seeking an enthusiastic and friendly Practice Administrator/Receptionist to join our team


This role is customer focused and you will be highly confident in your ability in managing and prioritising multiple tasks. The ability to stay calm under pressure in an extremely busy working environment whilst having experience of handling a high level of incoming calls is essential.


The role involves

  • Delivering a professional and high level of customer service
  • Registering client details and processing payments (in person and over the phone)
  • Booking in appointments to maximise the use of veterinary time
  • Multi-tasking across all areas, and problem solving
  • General office and administration duties
  • Accurate record keeping
  • Honesty and reliability
  • A friendly and confident telephone manner with the ability to deal with upset or distressed clients in a sympathetic and courteous manner is essential. You will also be there to assist our team of vets with any queries that they have whilst they are with clients and hold basic computer literacy skills.
  • Communicate clearly, effectively and efficiently between clients, office staff and vets
  • Client account management including handling payment transactions
  • Assisting with the processing of in-house blood work and sample for laboratory submission


Within the role, you may also be required to assist with ordering of supplies, as well as unpacking/rotating stock and monitoring stock levels and have flexibility to carry out additional tasks to meet the needs of the business.


Previous experience of a busy veterinary environment and/or equine knowledge preferred, although full training will be given on the job


This role is a minimum of 4 days a week, with no weekend work required other than potential holiday cover.

Starting rate of pay: £13.50 per hour, to be salaried and paid via monthly installments.


Salary negotiable depending on experience


The successful applicant will be required to be flexible with the reception rota and be able to be fully flexible with additional hours as and when the business requires (for example covering holidays or sickness).


To apply for this position, please send your CV to info@homefarmequine.co.uk


If you would like more information about the role, or for an informal chat, please either email info@homefarmequine.co.uk or call us on 0115 9899411