Most of the drugs that you will order from the practice are prescription only drugs meaning that a vet will need to review your horses clinical notes and approve the request. Due to this, we do advised that it can take up to 72 hours for a request to be processed, so please bare this in mind and give as much advance notice as possible when you are needing a top-up of medication.

To place a request please contact the office, where one of our team will note your request and submit this to your vet for review and authorisation.

For horses with long standing conditions that have not been seen within a 6 month period by one of our vets, a re-examination will be required. Whilst we understand this at times can cause inconvenience, this is to check that the best interests of your horse/horses are being met and that they are still on the suitable medication and doses for their condition.

Prescriptions

You are able to purchase your horses medication directly from ourselves or you can request a written prescription to obtain the medication from on-line pharmacy's or local chemists. In order to obtain a prescription please contact the office, giving at least 72 hours’ notice, there is a charge for written prescriptions of £15.00 for which payment is required upon generation of the document. Please note; you are responsible for sourcing a supplied if using a written prescription, refunds cannot be given if you are unable to location someone to supply the medication. Written prescriptions are redeemable for 6 months from date of issue, after this they will expire, and can only be used the amount of times indicated on the form.

Wormers and non-prescription drugs

The practice carry a reasonable stock of wormer's, medicated shampoos and oral supplements (such as vitamins and joint) and we are happy to supply these to customer, however you are welcome to look else where to see if you can source them at a cheaper cost.

If you wish to obtain any advice please contact our team or look for information on-line.